Add labeler and updates issues templates

.github/ISSUE_TEMPLATE/bug_report.md

@@ -1,5 +1,5 @@
 ---
-name: Bug report
+name: 🐞 Bug report
 about: Create a report to help us improve
 title: ''
 labels: bug
@@ -7,14 +7,30 @@ assignees: ''
 
 ---
 
-**Bug description**
-<!-- A clear and concise description of what the bug is. -->
+<!--
 
-**Expected behavior**
-<!-- A clear and concise description of what you expected to happen. -->
+  👋 Hi there!
+  Thanks for using metrics and helping us to improve!
 
-**To Reproduce**
-<!-- List steps to reproduce the behavior. -->
+  Please check the following before filling a bug report:
+    - It does not duplicate another existing issue
+    - Retry at least once to confirm that it was not some random error
 
-**Additional context and screenshots**
-<!-- Add any other context or screenshots about the problem here. -->
+  For visual issues, mispelled words, etc. ...
+    - Provide a description of what you expected to happen
+    - Optionally add screenshots or additional context
+
+  For runtime errors...
+    impacting action version:
+      - Paste an excerpt of:
+        - workflow step
+        - error logs
+        - direct GitHub links to the above
+
+    impacting web instance version:
+      - Paste used url query
+
+  For other issues...
+    - Just write a clear and concise description of what the bug is
+
+-->

.github/ISSUE_TEMPLATE/feature_request.md

@@ -1,5 +1,5 @@
 ---
-name: Feature request
+name: 🗳️ Feature request
 about: Suggest an idea for this project
 title: ''
 labels: enhancement
@@ -7,8 +7,21 @@ assignees: ''
 
 ---
 
-**Feature description**
-<!-- A clear and concise description of what the problem is. -->
+<!--
 
-**Additional context**
-<!-- Add any other context or screenshots about the feature request here. -->
+  👋 Hi there!
+  Thanks for using metrics and helping us to improve!
+
+  Please check the following before filling a feature request:
+    - It does not duplicate another existing issue
+    - It is not mentioned in https://github.com/lowlighter/metrics/projects/1
+
+  For plugin requests...
+    - Add "plugin" label
+    - Optionally add screenshots or additional context
+
+  For other requests...
+    - Just write a clear and concise description about the feature request
+    - Optionally add screenshots or additional context
+
+-->

.github/ISSUE_TEMPLATE/question.md

@@ -1,5 +1,5 @@
 ---
-name: Question
+name: 💬 Question
 about: Ask a question or request help
 title: ''
 labels: question
@@ -7,4 +7,26 @@ assignees: ''
 
 ---
 
-<!-- A clear and concise description of what you want to discuss. -->
+<!--
+
+  👋 Hi there!
+  Thanks for using metrics!
+
+  Before asking a question or for help, try to:
+    - Search for a similar already existing issue
+    - Check README.md documentation
+      - Note that most of documentation is collapsed by default, so be sure to open sections marked with "▶",
+        the solution to your problem may already be present!
+
+  For setup help...
+    - Be sure to create required secrets (METRICS_TOKEN and other plugins token when needed)
+    - Paste an excerpt of:
+      - workflow step
+      - error logs (if applicable)
+      - direct GitHub links to the above
+    - Optionally add screenshots or additional context
+
+  For other questions...
+    - Just write about what you want to talk!
+
+-->