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.agents/skills/speech/references/ivr.md

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+# IVR / phone prompt defaults
+
+## Suggested defaults
+- Voice: `cedar` (clear) or `marin` (brighter)
+- Format: `wav`
+- Speed: `0.9` to `1.0`
+
+## Guidance
+- Prioritize clarity and slower pacing.
+- Enunciate numbers and menu options.
+- Keep sentences short and consistent.
+
+## Instruction template
+```
+Voice Affect: Clear and neutral.
+Tone: Professional and concise.
+Pacing: Slow and even.
+Pronunciation: Enunciate numbers and menu options.
+Emphasis: Stress the option numbers.
+```
+
+## Example (short)
+Input text:
+"For sales, press 1. For support, press 2."
+
+Instructions:
+```
+Voice Affect: Clear and neutral.
+Tone: Professional and concise.
+Pacing: Slow and even.
+Emphasis: Stress "press 1" and "press 2".
+```